Policies at FredCoKids
Vaccine Policy Statement – 2018
We, the entire providership of FCP, want to reinforce our strong support, trust and belief in our current national vaccine program and strongly support the CDC and AAP guidelines for proper and timely vaccinations. We feel that vaccinations for all our children is a centerpiece of comprehensive medical care. We further want to emphasize our belief that: 1) vaccines are safe, effective and not associated with any neurodevelopmental consequences and, 2) delaying or spreading out vaccines has no justification in current scientific thinking and simply poses undo risk to children.
Our vaccine schedule is in alignment with current CDC and AAP recommendations. We do not support altered vaccine schedules nor allow unvaccinated children to join our practice unless there is a medical contraindication. Click to view the CDC’s recommended vaccine schedule.
We hope that for the vast majority of our families, you will find this statement reassuring. We want to protect your child and all the children around you in our office and in our community. We want you to know that protecting your child from preventable diseases is one of our highest priorities – not only for your family but for our community. That is our mission and vision of comprehensive medical care.
We are no longer offering allergy shot administration at our practice. We recommend patients have their allergy injections at their allergist office.
Patients are asked to arrive 10 minutes before their scheduled appointment time in order to complete the check-in process. Patients arriving more than 20 minutes late may be required to reschedule their appointment to the next available opening consistent with the type of appointment requested. Only acutely ill children will be worked into the providers schedule later the same day.
Missed Appointment Policy
We understand that things happen in life and you may not be able to make a scheduled appointment.
We ask that you give us at least three (3+) hours’ notice for cancellation. This notice allows us to schedule other patients for sick visits so we can care for other patients.
If you do not provide three (3) hours’ notice, Frederick County Pediatrics will assess a missed appointment fee of $30. Multiple missed appointments or appointments cancelled without 3 or more hours’ notice may result in dismissal from the practice.
We are pleased to offer a new digital pre-check-in process via our new app. You will be able to complete all forms, health assesmets, update demographics and pay copays and balances right from your smart phone or other device. Please arrive 10 minutes early to any scheduled appointment if you are not able to pre-check-in via our app. Patients arriving more than 15 minutes late may be required to reschedule their appointment to the next available opening consistent with the type of appointment requested (which may not be the same day). Only acutely ill children will be offered to be worked into the providers’ schedule later the same day.
I certify that I have read and understood the Cancellation & Late Policy.
Form Fee Policy
School, Camp and Sport Forms
As our practice is growing, so is the number of requests to complete forms (school, daycare, summer camps, fall sports, and college). To help us better serve you in the completion of this task, please be aware of the following information:
There is a $10 fee associated with forms. This covers the administrative time necessary for review of relevant information and completion of the form. In the event your circumstances require completion of forms in less than 7 days we can offer an expedited service. The cost for the expedited service is $25 payable at the time the forms are presented, and you will receive your forms within 48 hrs. In addition, we will waive the fee if forms are presented during the well visit or sports physical. This does not apply to sick visits.
Please allow 7-10 business days for completion of your forms. We are usually able to complete one routine form (such as Frederick County Public School Exam Form) at the time of your wellness visit. If you have multiple forms that require completion, or if there is more detailed information needed to complete your form, then you will have to leave your forms for later return. Again, we will waive the form completion fee if forms are presented during the well visit or sport physical.
We will not complete any form that does not have the parent section filled out. By signing the form, we are verifying that we have reviewed the information contained in the form and have done the appropriate medical examination and screening tests necessary. We cannot do this if we don’t have all of the necessary information.
A wellness assessment may be required before some forms can be completed. In order to determine if your child is medically cleared to participate in camps or sports, it is recommended that s/he has an annual wellness assessment. Some entities may require an evaluation by a medical provider within 6 months of the start of an activity. We ask parents to please be aware of the requirements for their child’s specific activity and to plan a visit accordingly. You will need to have a wellness assessment in the 12 months prior to start of the activity, before we can complete a form asking for medical clearance for a physical activity. Please plan ahead so that you can have your wellness assessment with the medical provider of your choice.
You must pay your copayment and account/family balance at the time of your visit. If you are unable to pay your account balance at the time of a preventative visit, we may reschedule you until you are able to make the copayment or account balance payment. We will not reschedule sick visits, but you are still responsible for paying for services. Please note the parent/guardian who attends the visit is required to pay the copayment and/or balance at the time of service or arrange pre-payment to be made by the responsible party before the visit.
If you have deductible and/or coinsurance associated with your insurance plan, then you must place a payment card on file with us. The card can be a credit/debit card, a Health Savings Account (“HSA”) card, or a Flexible Spending Account (“FSA”) card. Once we have made the claim to your insurance company and the extent of your benefit is determined, we will charge your card on file for the difference.
At this time Frederick County Pediatrics accepts payment in the form of cash, debit/credit cards (include HAS or FSA) and personal checks. Any check returned unpaid will be assessed a $35 fee, and we may refuse to accept checks as payment after a returned check.
We understand that sometimes finances are difficult for families. If you are unable to pay your full balance, then Frederick County Pediatrics will assist you to structure a payment plan. Payment plans will spread your balance owed over the course of three months. If you need more time in your payment plan, then you must contact the Practice Administrator with a proposal. Frederick County Pediatrics has no obligation to agree to any payment plan.
If you do not have a payment plan and you have not paid your balance due for more than 90 days, Frederick County Pediatrics will place you into “collection status.” Accounts that are in collection status may be referred to a collections agency to collect on the balance owed. If a family is in collection status, then Frederick County Pediatrics may choose not to see your child(ren) until the balance is paid in full. Frederick County Pediatrics may dismiss you from the practice if you are in collection status.